NRN editors discuss Chick-fil-A’s new drive-thru idea, the revolving door of restaurant CEOs, Chipotle’s possible union

June 24, 2022 00:39:32
NRN editors discuss Chick-fil-A’s new drive-thru idea, the revolving door of restaurant CEOs, Chipotle’s possible union
Extra Serving
NRN editors discuss Chick-fil-A’s new drive-thru idea, the revolving door of restaurant CEOs, Chipotle’s possible union

Jun 24 2022 | 00:39:32

/

Hosted By

Holly Petre

Show Notes

This week on the Extra Serving podcast, a production of Nation’s Restaurant News, NRN editors Holly Petre, Leigh Anne Zinsmeister and Sam Oches discussed the possible union at Chipotle.

 

On Wednesday, Chipotle followed in the footsteps of Starbucks when one store in Augusta, Maine filed for union recognition. The NRN editors discussed what this could mean for the brand and why this was not a surprising move considering recent labor challenges.

 

Next, the team discussed Chick-fil-A’s new drive-thru idea: mobile order lanes. While not anything revolutionary, it does speed up the Chick-fil-A drive-thru time, something the team comments is already impressively fast. The team talked about how this could impact future units and how Chick-fil-A is able to remain a Top 5 brand while only staying open six days a week.

 

Lastly, the team discussed the revolving door of restaurant CEOs. This week, Red Robin CEO Paul Murphy announced he will retire at the end of the year. While an expected move, it brought up questions about The Great Resignation among restaurant CEOs and whether now is a good or bad time to find a new job in the C-suite.

 

This week’s interview is with Applebee’s president John Cywinski, who spoke to NRN editor Ron Ruggless about the chain’s recent foray into music with songs such as “Fancy Like.”

Other Episodes

Episode

April 30, 2021 00:18:16
Episode Cover

Angry Crab Shack president on how the pandemic has changed restaurant design and infrastructure

From smaller footprints to cheaper real estate opportunities the president of 14-unit Mesa, Ariz.-based Angry Crab Shack reflects on pandemic-era restaurant design

Listen

Episode

July 16, 2021 00:19:56
Episode Cover

How customer preferences have shaped the design and menu at Moe’s Southwest Grill

Like many restaurants, Focus Brands-owned fast-casual Tex-Mex chain Moe’s Southwest Grill had to think fast to keep up with changing customer preferences and technological...

Listen

Episode

August 05, 2022 01:03:06
Episode Cover

NRN editors discuss earnings from Yum Brands and Starbucks, plus the return of the Taco Bell Mexican Pizza

On this week’s episode of Extra Serving, a Nation’s Restaurant News podcast, NRN editors Holly Petre and Sam Oches talk about the “earnings palooza”...

Listen