Taco Bell’s success in 2020 was tied directly to the brand’s eagerness to combine convenience technology investment with customer engagement. In this interview, vice president of global digital and omnichannel product experiences Zip Allen discusses the company’s loyalty program revamp, new store prototypes, and digital marketing rollouts in 2020 that helped them stand out.
From the writers and editors at Nation's Restaurant News, Restaurant Hospitality and Extra Serving comes a new podcast starring senior food and beverage editor...
New York City-based Just Salad was in a peculiar spot when the pandemic started. A small restaurant company — only 50 units — the...
Todd Graves, founder, chairman and CEO of Raising Cane’s Chicken Fingers, has faced large-scale crises before the coronavirus pandemic. The Baton Rouge, La.-based brand...