Extra Serving

This podcast will share ideas from restaurant innovators on leadership, food trends, technology and how to thrive in this tough industry that we can’t get enough of.

Hosted by

Latest Episodes

February 25, 2022 00:46:42
NRN editors discuss menu price increases, inflation, hospitality, NFTs and Andy Wiederhorn’s fraud investigation

NRN editors discuss menu price increases, inflation, hospitality, NFTs and Andy Wiederhorn’s fraud investigation

This week on the Extra Serving podcast, a production of Nation’s Restaurant News’ Last Bite Network, NRN editors Holly Petre, Sam Oches and Joanna Fantozzi discussed earnings season, which brought on a slew of menu price increases.  Restaurant chains from Burger King to Noodles and Company to Texas Roadhouse to Shake Shack all announced menu price increases during their quarterly earnings during this earnings season. The NRN editors discussed how customers will react and what it means for the industry. This week, Black Box Intelligence also reported that guest check growth set a record in the month of January, but that traffic is slowing down. The team talks about what that means and what restaurant operators can expect from those results in terms of automation versus hospitality. Lastly, the team discussed the news that the CEO of Fat Brands, Andy Wiederhorn, is under investigation for fraud by federal prosecutors. What does this mean for the epic growth that Fat Brands experienced in 2021? This week’s interview is Zak Omar, CEO of New York-based regional chain Atomic Wings, which is beginning to expand outside the NYC area and introducing thigh wings. ...

Listen

February 19, 2022 00:46:24
Amy Alarcon of Popeyes on that chicken sandwich

Amy Alarcon of Popeyes on that chicken sandwich

This week on the Extra Serving podcast, a production of Nation’s Restaurant News’ Last Bite Network, NRN editors Holly Petre, Sam Oches and Bret Thorn discussed Popeyes’ year-over-year sales decline after an epic 2020.   “Even though the headline is that their sales were down, I have to imagine they’re not too disappointed because it seems like there were a lot of external factors like labor that’s primarily at fault here,” Oches said on the podcast.   The team, meeting in person at NRN’s New York City headquarters, sampled the famous chicken sandwich (as seen below on video) and discussed its merits while also analyzing Popeyes’ massive 2020 in comparison to 2021 following the brand’s fourth quarter earnings.   The big headline from all of Restaurant Brands International’s earnings, however, was that Burger King is raising menu prices. The team discusses how rising menu prices at quick-service versus fast-casual restaurants during this time of inflation will impact customer expectations for these segments.   Plus, Thorn interviewed Amy Alarcon, the vice president of culinary innovation at Popeyes about that sandwich and new menu innovations at the chicken chain. ...

Listen

February 11, 2022 00:58:22
Nick Marsh, CEO of Founders Table, on the group’s latest move

Nick Marsh, CEO of Founders Table, on the group’s latest move

This week on the Extra Serving podcast, a production of Nation’s Restaurant News’ Last Bite Network, NRN editors Lisa Jennings, Holly Petre and Sam Oches enter the metaverse. McDonald’s and Panera both registered trademarks to enter the metaverse this week, joining the likes of companies such as Chipotle that have already begun experimenting in the metaverse. But that’s not all, there’s the difference between cryptocurrency to blockchain to the metaverse to NFTs (nonfungible tokens). Jennings explains the difference between them all and why it’s important. “Trillions of dollars are being traded in cryptocurrency…it’s a thing people have to understand,” Jennings said on the pod. “But it’s something you have to research as a restaurant company if you want to play this game.”  Then, the team discusses Chipotle’s latest quarterly earnings where it was announced that average wages would be raised to $17 an hour — just one week after the NRN team discussed the thought of Chipotle raising wages on the podcast. How will the chain be paying for this increase, and how else is it helping stave off the labor crisis? Find out more in the episode.  Plus, hear from Nick Marsh, CEO of Founders Table Group — owner of Chopt, Dos Toros and FieldTrip — about the group’s latest collaboration. ...

Listen

February 11, 2022 00:23:19
Tanishia Beacham is helping Sonic Drive-In use technology and support systems to focus on people

Tanishia Beacham is helping Sonic Drive-In use technology and support systems to focus on people

Tanishia Beacham, senior vice president of operations and operating systems with Sonic Drive-In, saw the pandemic's difficulties as an opportunity to double down on her people-focused goals with the Inspire Brands concept. ...

Listen

February 04, 2022 00:44:27
NRN editors discuss inflation, Starbucks CEO Kevin Johnson’s pay raise and restaurant industry financials

NRN editors discuss inflation, Starbucks CEO Kevin Johnson’s pay raise and restaurant industry financials

This week on Extra Serving, podcast by Nation’s Restaurant News’ Last Bite Network, NRN editors Holly Petre, Sam Oches and Leigh Anne Zinsmeister spoke about Starbucks CEO Kevin Johnson’s pay raise despite inflation and the recent labor woes. The team discussed the reports that Johnson received close to a 40% pay bump (including a non-equity incentive plan, stock awards, and a 4.5% bump to his base salary). The CEO of quick-service chain Starbucks made waves when the report was shared amid the unionization efforts among over 50 Starbucks stores across the country.  Also this week, Starbucks reported its Q1 earnings and the team was happy to discuss that the restaurant industry appears to be on some solid footing for the first time in a while and, while life isn’t back to normal, the team was glad to see that earnings appear to be showing that the industry is inching back to normal. Finally, the team discussed the recent report from the National Restaurant Association stating that the industry is expected to hit $898 billion this year. While that number is impacted by inflation, it is back to pre-pandemic numbers which, for an industry that lost $250 billion during the pandemic, is a welcome change. This week’s interview is Jonathan Weathington, CEO of Shuckin’ Shack, a regional seafood chain, about the recent franchise expansion of the brand. ...

Listen

February 02, 2022 00:09:54
How Chequan Lewis is creating pathways to advancement at Pizza Hut

How Chequan Lewis is creating pathways to advancement at Pizza Hut

After spending more than a year as Pizza Hut’s first chief equity officer, Chequan Lewis said he is bringing the brand’s values around diversity and inclusion to the next level by creating a model in which workers are encouraged to see all of the career potential that a job in the restaurant industry can provide. ...

Listen
Previous Next