Extra Serving

This podcast will share ideas from restaurant innovators on leadership, food trends, technology and how to thrive in this tough industry that we can’t get enough of.

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Latest Episodes

April 29, 2022 00:50:55
NRN editors discuss Chipotle, McDonald’s and Domino’s earnings — and the numbers are a mixed bag

NRN editors discuss Chipotle, McDonald’s and Domino’s earnings — and the numbers are a mixed bag

This week on the Extra Serving podcast, a product of Nation’s Restaurant News, editors Holly Petre, Sam Oches and Leigh Anne Zinsmeister talked about the week in Chipotle news, from the fast-casual restaurant chain’s same-store sales figures to its sustainability efforts to menu price increases.   Chipotle reported Q1 earnings this week, and their same-store sales were up 9% despite turnover being around 200%. That’s higher than average for restaurant companies and the editors discuss what that could mean for next quarter earnings for this growing company. The chain also talked about menu-price increases during the earnings call, and the team discussed what that means for the customer.   Also, Domino’s reported and after years of surging numbers, they are in the red. With same-store sales down 3.5% domestically, the pizza chain’s outgoing CEO Ritch Allison blamed the labor crisis, the war in Ukraine, and inflation for the chain’s lackluster performance. The team, with the help of analysis from editor Joanna Fantozzi, discuss what this means for the one-time booming brand and leader in tech innovation.   Finally, the team discussed McDonald’s earnings, which were on par with what analysts predicted, according to Zinsmeister. The largest restaurant brand in the world was up 3.5% domestically and almost 12% globally, despite losing $127 million in Russia due to store closures. The team discussed what this means for the quick service giant and how it could impact the industry that this titan keeps getting bigger.   This week’s interview is Nicole Tanner, founder of Swig, a drive-thru beverage company delivering the experience of a cold drink with service to boot. ...

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April 22, 2022 00:56:25
NRN editors discuss Chipotle’s technology ambitions and ghost kitchens going brick and mortar

NRN editors discuss Chipotle’s technology ambitions and ghost kitchens going brick and mortar

This week on the Extra Serving podcast, Nation’s Restaurant News editors Holly Petre, Sam Oches, and Bret Thorn talked about Chipotle’s new $50 million acquisition fund for startup technology companies.   The team discusses how Chipotle has become Taco Bell-ified under Brian Niccol’s leadership, becoming more reliant on technology and moving away from its emphasis on farmers. The editors discuss the potential that the fund could hold for the future of Chipotle and how it fits in the mold of other major restaurant companies.   Plus, the team discusses the trend of “reverse ghost kitchens,” or ghost kitchens that are morphing into brick-and-mortar restaurants. Oches brings up that it was the original intent of ghost kitchens to be a test for new markets before opening a brick-and-mortar unit, but the pandemic changed everything. What does this new flow mean for virtual restaurants?   Also, Thorn spoke with Jet Tila, the Food Network Star and — for the past few years — the corporate chef for Pei Wei. They spoke about how Tila became a corporate chef and his new cookbook. ...

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April 15, 2022 00:38:20
NRN editors discuss inflation, the 2-year COVID anniversary, Howard Schultz’s stance on unions

NRN editors discuss inflation, the 2-year COVID anniversary, Howard Schultz’s stance on unions

Plus, hear from Bill Crooks, chief experience officer for Chicken N Pickle, about the growing eatertainment brand ...

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April 08, 2022 00:40:37
NRN executives talk about the House passing RRF, Chipotle entering the metaverse, and Virtual Dining Concepts naming its first CEO

NRN executives talk about the House passing RRF, Chipotle entering the metaverse, and Virtual Dining Concepts naming its first CEO

This week on the Extra Serving podcast, a production of Nation’s Restaurant News, NRN editors Holly Petre, Sam Oches, and Joanna Fantozzi spoke about the return of the Restaurant Revitalization Fund. As the three editors hit the record button, the RRF was passed in the House of Representatives, securing $42 billion in funding for restaurants who did not receive funding the first time around. However, while on the podcast, news broke that the Senate would not be taking up a vote until after April recess. Hear what the editors had to say about this shocking news. Plus, the editors discussed Virtual Dining Concepts new CEO, Stephanie Sollers. Sollers comes to VDC from DoorDash and, as the editors discuss, will be able to help the brand mature past its current stage. But what does it mean that this company is getting its first-ever CEO? Is this finally the start of a new segment? The editors discuss.  Also, Petre, Fantozzi, and Oches discuss Chipotle entering the metaverse. While the fast-casual brand is following in Wendy’s footsteps just a week later, it’s entering the metaverse with a game. Learn more about the gamification of the metaverse and how this could impact the way brands enter the metaverse in the pod. Lastly, Fantozzi speaks with J.R. Galardi, CEO of Wienerschnitzel as he takes over the reins at the family-run company. They talk about what it’s like to be part of a family run company and the brand’s plans for growth. ...

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April 01, 2022 00:49:33
Wafels & Dinges founder Thomas DeGeest on the brand’s entrance into franchising

Wafels & Dinges founder Thomas DeGeest on the brand’s entrance into franchising

This week on the Extra Serving podcast, a production of Nation’s Restaurant News, NRN editors Holly Petre, Sam Oches, and Leigh Anne Zinsmeister spoke about Wendy’s entrance into the metaverse with the new “Wendyverse” restaurant. On April 2, Wendy’s will officially enter the metaverse with a new virtual restaurant. Rather than hop on the trend of simply trademarking its name, the Dublin, Ohio-based quick-service restaurant has created a virtual reality restaurant in the Metaverse 2.0. This will give users the opportunity to interact with one another and the brand in a new way. Out of the major QSR players, Wendy’s is the first to dive deep into the metaverse and open up a new restaurant. What does this mean for the brand? The team discusses. Also, the team talks about Smashburger’s latest innovation: a full-service location. The fast-casual restaurant is entering a new segment and calling it the “way of the future for fast-casual.” Find out what the team has to say about this new play for Smashburger. Lastly, Petre, Zinsmeister and Oches talk about the Applebee’s email that went viral from a local manager, claiming that wages may be lowered due to rising gas prices. The team speaks about the implications for the industry. For this week’s interview, Petre spoke with Thomas DeGeest, founder of NYC-based regional chain Wafels and Dinges about the brand’s recent entrance into franchising. ...

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March 29, 2022 00:40:24
NRN editors discuss their takeaways from the Women’s Foodservice Forum’s leadership conference

NRN editors discuss their takeaways from the Women’s Foodservice Forum’s leadership conference

This week on a special Women’s Foodservice Forum-themed edition of the Extra Serving podcast, a production of Nation’s Restaurant News, NRN editors Holly Petre, Leigh Anne Zinsmeister, and Sam Oches discussed their key takeaways from the WFF leadership conference held last week in Dallas. A few of those takeaways include an increased focus on mental health and self-care, the importance and celebration of the return of networking, and how to grow talent from within to wind up with more female representation in the C-suite.  The three editors attended the conference and recorded several podcasts at the NRN podcast lounge. Stay tuned in the upcoming weeks for even more WFF content. This week on the pod, hear from Dr. James Pogue on what men can do to increase gender equity, CEO of WFF Therese Gearhart on what the conference means to her, and Yum Brands chief operating officer and chief people officer Tracy Skeans on what inspires her. ...

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