Extra Serving

This podcast will share ideas from restaurant innovators on leadership, food trends, technology and ... more

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Latest Episodes

January 21, 2021 00:27:48
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Nevielle Panthaky, head of culinary for Chipotle, discusses pandemic-era menu development

The perfector of the chain’s queso and creator of its cilantro lime cauliflower rice reflects on the past year of work. ...

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January 15, 2021 00:29:18
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Papa John’s CEO Rob Lynch on the brand’s checkered past and rebuilding

The quick-service brand saw record sales in 2020 amid the coronavirus pandemic and Lynch explains how they achieved that fete on this week’s episode of Extra Serving. ...

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January 08, 2021 00:13:32
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Kelly Roddy, CEO of SaladWorks on the brand's expansion and recent acquisitions

Following the announcement on Tuesday of SaladWorks’ acquisition of fast-casual brands Garbanzo Mediterranean Fresh and Frutta Bowls, Nation’s Restaurant News sat down with Kelly Roddy, CEO of SaladWorks to discuss the acquisition of the smaller brands. Roddy discussed how when they decided to acquire both brands — Frutta Bowls before the pandemic, and Garbanzo after it began — it was very important to them to stay within the “DNA” of their health and wellness-focused food brand: “It's tempting to go after those segments that have been hot during the pandemic,” Roddy said, discussing how other companies have snapped up chicken and pizza brands. “But we believe customers are definitely going to be looking for products that are good for you and that food is fuel for your body. And if your brand isn't aligned with that, then that's not a brand that we were looking to bring into the portfolio.” So what’s next for the newly formed restaurant company, Woworks if they’re not looking to acquire brands known for indulgent foods? Look for more expansion of Garbanzo and Frutta Bowls in new markets, as well as new SaladWorks locations too: “We're definitely very focused on non-traditional locations [for Garbanzo and Frutta Bowls],” Roddy said. “We’re looking at digital-based units, so a lot of ghost kitchens, food halls, etc. There’s a huge opportunity to get the brand out much quicker through some of these more non-traditional venues.” ...

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December 11, 2020 00:18:40
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Wahlburgers’ new CEO on the benefit of working with celebrities

When John Fuller was named president and CEO of casual-dining chain Wahlburgers over the summer, he knew what he was getting into and had some big plans for the Boston-based brand, which has a TV following. Fuller, formerly the CEO of The Coffee Bean & Tea Leaf and Johnny Rockets, had experience mostly in what he calls “transactional” meals, a direction he says he can’t imagine Wahlburger’s going at this moment. But, Fuller’s experience with growth was one of the reasons he was hired for this role, which sat vacant for almost a year following the promotion of Patrick Renna to president of Wahlburgers Holding Co. LLC. “When I started, I thought oh [Wahlburgers] must have 300 or 400 units and was shocked when I saw there were only 50,” Fuller says in the podcast. He knew that with the name recognition the brand held, there was extreme growth potential. Wahlburgers expects to have over 80 units by the end of 2021. When Fuller started, there were 37 units. In this episode, Fuller discusses why he can’t see drive-thrus as a viable option at this point and the daily collaboration with the Wahlburger brothers on everything from menu development to in-house marketing. ...

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December 04, 2020 00:13:59
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How Teriyaki Madness found success by forming its own management company for absentee franchisees

Teriyaki Madness CEO Michael Haith on how pairing franchisees with their own in-house Restaurant Sherpas changed the way they do business. ...

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November 20, 2020 00:29:00
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Piada is taking cues from Chick-fil-A, In-N-Out Burger with new hospitality-focused drive-thru

For years, Piada Italian Street Food has operated a handful of stores with pick up windows, a feature that has turned out to be serendipitous during the prolonged pandemic. “It's proven invaluable,” said Matt Harding, senior vice president of culinary and menu Innovation at Piada. Roughly seven of the brand’s 38 restaurants have pickup windows. This month, the Columbus, Ohio-based chain is adding a new level of convenience for customers with the opening a restaurant with a drive-thru lane. But unlike other fast-casual restaurants like Chipotle Mexican Grill and Shake Shack who are experimenting with drive-thru lanes designed for mobile pick-up orders, Piada is sticking to the old-school approach. ...

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